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Privacy Policy – Skydatasol Mobility

This Privacy Policy governs the collection, processing, storage, and protection of personal and operational data by Skydatasol Mobility, acting as a data controller and, where applicable, a data processor.

This Policy applies to all users, clients, contractors, partners, drivers, fleet operators, pitstop operators, and any other party interacting with Skydatasol Mobility services, platforms, or infrastructure.

1. Scope and Applicability

This Privacy Policy applies to:

  • Website usage
  • Workforce onboarding and operations
  • Client and partner contractual relationships
  • API integrations and software exchanges
  • Logistics, fulfilment, and transport operations

Acceptance of this Policy is mandatory to access or use Skydatasol Mobility services.

2. Categories of Data Collected

Skydatasol Mobility may collect and process the following categories of data:

2.1 Personal Data

  • Full name
  • Contact details (email, phone number, address)
  • Identification and licensing details
  • Driver and operator credentials

2.2 Business and Operational Data

  • Company registration details
  • Vehicle and fleet information
  • Operational performance data
  • Delivery and transport records

2.3 Technical and System Data

  • API credentials and access logs
  • System identifiers
  • Integration metadata

3. Purpose of Data Processing

Data is processed strictly for legitimate business purposes, including:

  • Contractual performance
  • Service delivery and logistics coordination
  • Compliance with legal and regulatory obligations
  • Security, audit, and risk management
  • System integration and automation

Data is not processed for unrelated or undisclosed purposes.

4. Legal Basis for Processing

Processing is conducted under one or more of the following legal bases:

  • Performance of a contract
  • Legal obligation
  • Legitimate business interest
  • Explicit consent where required

Where consent is required, it must be freely given and may be withdrawn subject to contractual limitations.

5. Data Sharing and Disclosure

Data may be shared only with:

  • Internal Skydatasol entities
  • Approved subcontractors and partners
  • Technology and infrastructure providers
  • Regulatory or legal authorities where required by law

No data is sold, traded, or shared for marketing purposes.

6. Data Protection and Security Measures

Skydatasol Mobility applies technical and organisational measures to protect data, including:

  • Access control and authentication
  • Role-based permissions
  • Secure data transmission protocols
  • Monitoring and audit logging

Security measures are proportionate to the nature and sensitivity of the data processed.

7. Software and API Data Exchange

Where software integration or API access is enabled, data exchange is governed additionally by:

  • The Service Level Agreement (SLA)
  • The Software & Data Exchange Agreement

Unauthorised access, misuse, or reverse engineering of systems is strictly prohibited.

8. Data Retention

Data is retained only for as long as necessary to:

  • Fulfil contractual obligations
  • Meet legal and regulatory requirements
  • Resolve disputes and audits

Retention periods vary by data category and are reviewed periodically.

9. Data Subject Rights

Where applicable, data subjects may have the right to:

  • Access personal data
  • Request correction of inaccurate data
  • Request restriction of processing
  • Object to processing where legally permitted

Requests must be submitted in writing and may be subject to identity verification and legal limitations.

10. International Data Transfers

Where data is transferred across jurisdictions, Skydatasol Mobility ensures appropriate safeguards are applied in accordance with applicable laws and contractual obligations.

11. Breach Management

In the event of a data breach, Skydatasol Mobility will:

  • Assess the scope and impact
  • Take corrective and containment measures
  • Notify affected parties and authorities where legally required

12. Amendments

This Privacy Policy may be updated to reflect legal, operational, or regulatory changes. Continued use of services constitutes acceptance of the updated policy.

13. Governing Law

This Privacy Policy is governed by the laws applicable to the jurisdiction under which Skydatasol Mobility operates, without prejudice to mandatory statutory protections.

14. Acceptance

Use of Skydatasol Mobility services, systems, or platforms constitutes full acceptance of this Privacy Policy.